Privacy Policy

At Axe Casino, we prioritize the trust and loyalty of our players. Protecting your personal data is our top priority, and we are committed to handling it with the highest level of care and respect. This Privacy Policy outlines the practices we follow when collecting, using, and safeguarding your information. We encourage you to review this document carefully to make well-informed decisions regarding your experience with Axe Casino.

Data Processing

This Privacy Policy highlights our obligations under gambling regulations to process players' personal data. Processing this data is essential for enabling game participation and delivering associated services.

Axe Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a valid license issued by Antillephone N.V.

By accessing our services, you consent to the terms of this Privacy Policy. We may update this document from time to time, so we recommend reviewing it regularly. Continued use of our platform signifies your acceptance of any changes.

Information We Collect

We collect a variety of personal data to provide a seamless and secure gaming experience. This includes:

Registration Information: Details provided during sign-up, such as your name, contact information, and identification documents.
Communication Records: Logs of interactions via email, live chat, or other channels.
Transaction Details: Information related to deposits, withdrawals, and gaming activity.
Verification Documents: Data submitted for identity checks and compliance purposes.

How We Use Your Information

The personal data we collect is used for the following purposes:

Facilitating transactions and managing bets.
Providing requested services and customer support.
Conducting identity verification and ensuring regulatory compliance.
Sending promotional materials (with your consent).
Meeting legal obligations, including anti-money laundering requirements.
Detecting and preventing fraudulent or unlawful activities.
Conducting market research and analyzing aggregated data to improve our services.

Marketing Communications

With your consent, we may use your information to send promotional messages about our products and services. You can manage your marketing preferences through your account settings or by contacting our support team.

We do not sell or rent personal data. However, your data may be shared in the following cases:

Within our corporate group to support operations.
With trusted business partners and third-party service providers to facilitate services and ensure compliance.
When legally required to meet regulatory or legal obligations.

Data Security and Retention

At Axe Casino, we implement robust measures to ensure your personal data is secure. We comply with all relevant legal standards for data protection. Your information is retained as required by law and for a minimum of five years after account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking Technologies

To enhance your experience on our site, we use cookies and similar tracking technologies. These tools help us improve website functionality, analyze user behavior, and support marketing activities. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the site’s functionality.

Your Rights and Contact Information

As a valued player, you have the right to:

Verify and correct your personal data.
Update or delete information, subject to legal requirements.
Opt out of marketing communications at any time.

If you have concerns or questions regarding your data, you can contact our Data Protection Officer (DPO) via email. For residents of the EU, complaints can be filed with the appropriate supervisory authority under GDPR regulations.

Axe Casino is committed to providing a transparent, secure, and compliant gaming environment. Should you have any inquiries about this Privacy Policy or your data, please reach out to us.